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Julie Bond - 5 star Just purchased a 2015 Forester with the fantastic Cheryl in the internet sales office. She worked very hard to get me the best deal on the car I wanted. It was such a pleasure working with her! She even finagled a great loan rate for me. It was, start-to-finish, a fantastic experience! I highly recommend working with the internet sales team. They are located on-site, but you need to contact them through the e-sales on line. I promise it is worth seeking them out! Thanks again, Cheryl!
Linda Borg - 5 star A HUGE hug to my HERO Chip from Subaru of Bend!
In a series of unfortunate events, we broke down in route to Bend. Chip turned what could have been a "bad omen" into a super positive situation and we were able to make the most of our trip!
Thank you to Chip and everyone at Subaru of Bend for your help, kindness, and flexibility. You went above and beyond for us, and I am proud to be a part of your Subaru family!!
Lauren Blackwelder - 5 star I just purchased my first Subaru from Subaru of Bend. The sales staff, management, finance staff and service department are not only the most honest guys and gals in town, but they made the buying experience so much fun and comforting. As a woman/mom it can be hard to buy a car and not feel like I'm being taken advantage of...but these guys explained everything to me, and treated me more than right. I will tell everyone how great my experience was and recommend Subaru of Bend to everyone I know! Thank you Subaru of Bend!!!
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Mary Dubay - 5 star We want to thank Cheryl Suganuma, (Internet Sales Manager at Subaru of Bend) for her professional, efficient and friendly service! We just purchased a 2014 Crosstrek Limited and could not be happier with our entire transaction. Cheryl was extremely helpful, start to finish and she kept us informed every step of the way. If you are thinking of purchasing a new vehicle, we highly recommend contacting Cheryl. We promise it will be a positive, stress-free car- buying experience! Sincerely, Dan and Mary Dubay, Bend Oregon
Delilah Grace Giron - 5 star I just have to say that the Thomas family is truly amazing! I bought a car from one of their locally owned dealerships-approved auto of Redmond, and when I needed some help with my car and getting my car to the dealership, the owner Matt Thomas was very helpful as well as the other employees that were on sight. I am very thankful for the great customer service that they have provided.
They are all truly amazing, but the biggest shout out goes to the owner for having this business and caring about his customers and providing everything that he can! If it wasn't for him, there wouldn't be one of the best car dealerships in Bend, Oregon!!! Thank you all for what you've done!
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Jeremy Buller - 5 star Just purchased a new Outback. We were having trouble with our other car, and I went to Subaru of Bend to trade it. I was greeted with smiles. Cheryl and Evie in the internet sales office are amazing. I never felt pressured at all. I had done all my research before going there and I truly believe they appreciated it. I am so happy, we are talking about trading the other car in to get another Outback or Forester. Thank you Subaru of Bend for making this a great experience.
Mike n' Sara Lausmann - 5 star We just bought our Volvo through the internet sales team and love it! Evie and Cheryl are so nice and so responsive. Evie gave us the best car-buying experience ever and we're glad to be her first customers! We would recommend Evie, Cheryl, the internet sales team, and Subaru of Bend to anyone who's looking to buy a good car for a fair price without any pressure. The internet sales team went above and beyond in their service - even accommodating a screaming infant and providing a safe place to nurse! Thank you! Even though we live in Eugene, we'll trek back over the Cascades for our next car without a second thought.
Great Place to Buy a Car
Written by bbatman99 on 03/18/14 04:53:34 PM PDTRecommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I couldn't ask for a better buying experience. Cheryl
and JR were so fun to work with(we have some great test drive stories to
tell people). :) I'm not sure how many trips it took for me to buy an
Outback but it was a lot. Subaru of Bend almost felt like a 2nd home.
There was never any pressure which I appreciated. Plus, I could always
count on a timely response with any question. One of the best things was
finding out I didn't have to be handed off to a finance person at the
end. The internet team takes care of that for you! It's like a package
deal which eased some anxiety. It truly is the best way to buy a car
now.
most enjoyable car purchase ever
Written by deschutes on 02/28/14 03:11:27 PM PSTRecommend this dealer? Yes Purchased a vehicle from this dealer? Yes
We bought a new Subaru Outback via the new Internet Sales team . Cheryl and JR were the dynamic duo- one with an encyclopedia mind of all things engineering about Subaru's and the other the car's features, and other car comparisons. Calm, no hard sell, and a thoroughly enjoyable experience. This is the way to buy cars today.
Don't shop anywhere else!
Written by ShanWaller on 03/08/14 06:22:24 PM PSTRecommend this dealer? Yes Purchased a vehicle from this dealer? Yes
The staff was extremely nice, helpful, and honest. They were very accommodating to our needs and bent over backwards to find the care WE wanted! No game playing and straight forward all the way. I will never shop anywhere else.
  "Just got my new STI and love it. The guys at Subaru of Bend were very diligent in finding the exact car I wanted and were very professional the entire process. A huge thanks to Bill and Matt for making my first new car purchase an enjoyable experience. They will definitely do whatever it takes to make you the consumer happy and they obviously pride themselves on it. HIGHLY RECOMMEND SUBARU OF BEND!!!!"
Thank you
David
"Subaru of Bend helped me in
purchasing mt new 2010 2.5i outback. It was one of the last ones to
leave the lot new. I was so qreatfull for their kind and friendly sales
staff. Jake helped me find exacly the car tha fit my needs, i give them
an excellent rating for an easy quick car buying experience! I will
definitely recomend them to my friends"
"Went in for some vehicle maintenance and got quick service, a fair price and did well managing my expectations. I'm switching my service from across the street. It's hard to find an outfit in the auto industry that you can trust."
"Very nice group of guys from sales to service. We purchased our new Outback online from JR, the sales staff was very helpful, even the sales men not involved helped answer question we had on the car while we where waiting. The service department took very good care of us and had the crossbars and bug deflector we bought installed before we had all of our paper work done. Great buying experience we will continue to do business with them in the future! Thank You Subaru of Bend"
"Went in for some vehicle maintenance and got quick service, a fair price and did well managing my expectations. I'm switching my service from across the street. It's hard to find an outfit in the auto industry that you can trust."
"Very nice group of guys from sales to service. We purchased our new Outback online from JR, the sales staff was very helpful, even the sales men not involved helped answer question we had on the car while we where waiting. The service department took very good care of us and had the crossbars and bug deflector we bought installed before we had all of our paper work done. Great buying experience we will continue to do business with them in the future! Thank You Subaru of Bend"
