Subaru of Bend has always been a community and family-driven business. As we continue to monitor the corona virus (COVID-19) crisis situation very closely, we want to share with you the actions that we are taking to keep our employees and community safe, as well as continue to provide top quality service for our customers.
We have made several changes to our daily operations in order to ensure that we are doing our part to combat the spread of the corona virus. We have added multiple hand sanitizer stations in every department that are available for customer and employee use while at the dealership. We have also ramped up our efforts to sanitize all door knobs, hand rails and other commonly used surfaces throughout the day, in addition to our regular commercial janitorial cleanings. We are using a quaternary based disinfectant designed specifically for institutional cleaning and disinfection in hospitals. Along with all of this, we have also implemented a sterilizing process for our rental and loaner vehicles after each customer use. All employees involved in touching your vehicle while it is in our Service department are required to wear gloves as well as use steering wheel covers…in an effort to reduce the chances of spreading the virus.
We understand if you choose to not visit our physical location during this time, but we want you to know that we are ready to serve you in whatever capacity we can. From our website subaruofbend.com you can schedule a Service appointment, order parts and even shop for a new vehicle!Â
Similar options are available if you're shopping for a new car! From our website you can choose your vehicle of interest and one of our Internet Sales specialists will walk you through every step of the process without you ever having to set foot in the dealership. They'll even bring the vehicle and financing paperwork to you OR arrange for the vehicle to be delivered after the purchase has taken place.
Our main objective is to "flatten the curve" while continuing to serve our local community as best as we can during these difficult times. Please know that Subaru of Bend is dedicated to conducting business in a productive manner while maintaining excellent customer service AND safety for our customers and staff. We're all in this together and we are so thankful for your patience and understanding.